Terms & Conditions

1. Acceptance of Terms

By accessing and using The Salon Hub ("the Platform"), operated by THE HUB COLLECTIVE LTD, a company registered in England and Wales, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our services.

2. Description of Service

The Salon Hub provides:

• A directory of verified suppliers for the UK tanning and beauty salon industry
• Compliance guides and regulatory information
• Job listings and recruitment services
• Insurance quote facilitation
• Industry news aggregation

3. User Accounts

3.1 Registration

• You must provide accurate and complete information during registration
• Salons can register for free
• Suppliers pay £14.99/month for directory listing
• You are responsible for maintaining the confidentiality of your account

3.2 Account Approval

• All accounts are subject to admin approval before activation
• We reserve the right to reject any application without explanation
• Approval typically takes 1-2 business days

3.3 Account Termination

• You may delete your account at any time
• We may suspend or terminate accounts that violate these terms
• Supplier subscriptions are non-refundable upon termination

4. Acceptable Use Policy

You agree NOT to:

• Post false, misleading, or fraudulent information
• Impersonate another business or individual
• Upload harmful content (viruses, malware, etc.)
• Harass, abuse, or threaten other users
• Scrape or copy content without permission
• Use the platform for illegal activities
• Spam other users with unsolicited communications
• Post offensive, discriminatory, or inappropriate content

Violation of this policy may result in immediate account termination.

5. Supplier Listings

5.1 Listing Requirements

• Suppliers must be legitimate, registered UK businesses
• All information provided must be accurate and up-to-date
• Suppliers must update their listing if business details change
• Listings are subject to approval and verification by admin

5.2 Verification Badge

• The "Verified" badge is awarded at admin discretion
• Verification indicates the supplier is legitimate and established
• Verification can be revoked if circumstances change

5.3 Subscription & Payment

• Supplier listings cost £14.99/month
• Subscriptions renew automatically monthly
• Payments are non-refundable
• Listings are removed if payment fails or subscription is cancelled

6. Directory Boosts

Suppliers and salons can purchase directory boosts for enhanced visibility:

6.1 Featured Listing

• Displays your listing in a special "Featured" section with an orange star badge
• Pricing: £8/week or £25/month
• Available as one-time purchase or auto-renewing subscription

6.2 Top Placement

• Pins your listing at the absolute top of all directory searches with a gold crown badge
• Pricing: £15/week or £50/month
• Available as one-time purchase or auto-renewing subscription

6.3 Boost Terms

• Boosts activate immediately upon successful payment
• Boost durations are calculated from the purchase date
• Auto-renewing subscriptions can be cancelled at any time via your dashboard
• Boost payments are non-refundable once activated
• We reserve the right to remove boosts from listings that violate our terms
• Boosts can also be earned for free through our points system

7. Job Postings

• Job postings must be genuine employment opportunities
• Jobs must comply with UK employment law
• We do not verify job postings or employers
• We are not responsible for disputes between employers and applicants
• Discriminatory job postings are strictly prohibited

8. Content and Intellectual Property

8.1 Your Content

• You retain ownership of content you post (listings, job posts, etc.)
• You grant us a license to display and distribute your content on the Platform
• You confirm you have the rights to post your content

8.2 Our Content

• The Salon Hub name, logo, and branding are our intellectual property
• Compliance guides and platform content are protected by copyright
• You may not reproduce our content without permission

9. Disclaimers and Limitations of Liability

9.1 No Warranties

The Platform is provided "as is" without warranties of any kind. We do not guarantee:

• Uninterrupted or error-free service
• Accuracy of user-submitted content
• Availability of specific suppliers or jobs
• Business outcomes from using the Platform

9.2 Not Professional Advice

• Compliance guides are for informational purposes only - NOT legal advice
• Insurance quotes are facilitated, not provided by us
• We are not regulated insurance advisors or legal professionals
• Always consult qualified professionals for legal, financial, or regulatory matters

9.3 Third-Party Services

• We are not responsible for suppliers listed in our directory
• We are not responsible for job postings or employment outcomes
• We do not endorse any particular supplier, product, or service
• Transactions and disputes are between users - we are not liable

9.4 Limitation of Liability

To the maximum extent permitted by law, The Salon Hub shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Platform.

10. Indemnification

You agree to indemnify and hold harmless The Salon Hub from any claims, damages, or expenses arising from:

• Your violation of these Terms
• Your violation of any law or regulation
• Your content or business listings
• Your interactions with other users

11. Data Protection

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in accordance with UK GDPR.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or platform notice. Continued use of the Platform after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact Us

For questions about these Terms & Conditions, please contact us:

Email: support@salonhub.co.uk